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Frequently Asked Questions.
What are the most important things to know and understand when buying diamonds? Scroll through for expert answers to the most frequently asked questions. Diamonds Frequently Asked Questions
shipping worldwide
Ecommerce International Worldwide Express Shipping Services
30 days Exchange
Our customers lifetime exchange for all the products that are purchased.
security payment
Here are 6 of the safest ways to pay online and in-person
Our Diamonds and Jewelry Diamonds Frequently Asked Questions
We accept both Credit Cards and Debit Cards. Credit Cards like VISA and Master Card, American Express and Debit Cards like Visa and Maestro Debit Cards are accepted on Taj Diamond purchase.
Yes Prices on Diamondworldltd.com are subject to change without notice. Diamonds Frequently Asked Questions
There are no hidden costs or additional shipping charges when delivered within Bangladesh. The total price mentioned on the product page in Taj Diamond Website is final. For International orders, we charge shipping charge and proper documents is required.
Taj Diamond offers multiple methods to make payments for your order: Credit Card & Debit Card, Net Banking and Cash on Delivery. For international orders, we accept payments through SSL, Wireless (please note for International Orders we charge shipping charges).
Yes we can arrange a duplicate for you .Only we need the invoice copy issued from Taj Diamond Ltd and WE WOULD BE Happy to send it Again.
The best way to do is to visit any Retailer and get the ring size measured .There is no better way to get the actual Ring Size.
In case your ring does not fit well, we will be happy to resize.The resizing can be done throughout the life. Diamonds Frequently Asked Questions
Your jewellery will arrive in exclusive Taj Diamond gift box sealed in a tamper-proof packing.
There are different shapes of Diamond like Round , Princess, Emerald, Asscher, Pear, Radiant,Oval,Cushion, Heart, Marquise,Trillion. Round Brillinant is used the maximum.Prices definitely varies based on shapes but every shape has the same value for money.
You may contact our Customer Customer Care at +8801680441143 or info@tajdiamondbd.com and they will help you with a customized gift card. Diamonds Frequently Asked Questions
Discounts are seasonal and depend on items to items and also on occasions. In online business where we have no overheads , so the price is always cheaper ,. We are able to pass on this benefit to all our customers by way of honest and competitive prices.
Taj Diamond is your store, it can be exchanged / returned / repair online as well as in stores.
We have located in Uttara where customers can come and experience our exclusive designs for real. To boost online business we can assure that Jewellery purchased online will be cheaper as compared to my stores.
Diamond World Ltd is different because of the following :
We are one the first to start e commerce in Bangladesh 3 years before
We believe that our Bangladeshi citizen staying abroad wants to gift near and dear ones diamond and gold Jewellery gift , we can easily deliver the same anywhere in Bangladesh
We believe to give Bangladeshi citizen an exclusive and annoying free online shopping experience
Our policies and dedicated customer service are always to provide a helping hand
We display an beautiful range of fine Diamond and Gold Jewellery.
shopping information
Inside Dhaka, generally we deliver your final ordered product(s) within One days. And outside Dhaka, we deliver your final ordered product(s) within three days.
We deliver your ordered products through our own delivery men and pathao courier service inside dhaka city. In pathao courier service, delivery charge is 300 taka and you have to advance 500/1000 taka in advance for the product(s) to confirm your, and rest of the amount of your total bill of the product(s) you need to pay cash on delivery of pathao courier service.
Inside dhaka, we provide home delivery service within one day.
Outside dhaka, it takes 2-3 days for courier service.
Outside dhaka, it takes 3-4 days for home delivery.
We do international shipping. It takes 10-15 days time to deliver.
We provide 3 days free exchange without any deduction.
We deduct 35% of gross amount during product(s) exchange.
And don’t forget to bring cash memo during product(s) exchange. We do not provide any service without cash memo.
Seller receives your order: The seller gets your order details electronically.
Verification: They check if the items you ordered are in stock and if your payment is authorized by your bank.
Confirmation: You’ll typically receive an email confirmation with your order details and estimated delivery timeframe.
we will send you an invoice electronically via email after your order is placed. This email typically includes:
Your order details (items purchased, quantities, prices)
Billing information (your name and address)
Payment confirmation (amount paid and method)
Sometimes, a breakdown of any taxes or shipping costs
Yes, with package: we might include a physical invoice inside the package with your order. This usually serves as a reference for your records.
payment information
Debit card or credit card: In most cases, the payment is authorized immediately when you place the order. This means your bank holds the funds to ensure they are available. The funds are then typically debited from your account within 1-3 business days after the order is placed or shipped.
This type of wishlist allows you to save items you’re interested in for future purchase. This can be helpful for keeping track of things you like, sharing gift ideas with others, or waiting for a sale. E-commerce websites typically let you add items to your wishlist by clicking a button on the product page.
Payment authorization: Usually happens right away.
Order processing: Can take a few hours or up to a business day.
Shipment: Depends on the seller’s processing speed and chosen shipping method. It could range from same-day dispatch for express options to a few days for standard shipping.
Delivery: Delivery timeframe depends on the shipping method and distance. Standard shipping within the same country can take 2-5 business days, while international deliveries could take weeks.
Contact the seller:
Initiate a return or replacement request through the seller’s website or customer service portal. Be polite and explain the situation clearly. Mention the order number and describe the issue (damaged product or wrong item).
Attach the photos you took in step 1 to your request.
Contact customer service: You can also contact the seller’s customer service department by phone or email to inquire about changing or canceling your order.
Tracking number: When your order is shipped, the seller will provide you with a unique tracking number. This number is assigned by the shipping carrier (e.g., UPS, DHL. FedEx, USPS) and is linked to your specific package.